Last updated: 5th January 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Riobian Safaris, Parklands Road, Nairobi, Kenya.
- Cookies are small files placed on Your device to store browsing history and preferences.
- Country refers to: Kenya
- Device means any internet-connected device such as a smartphone, tablet, or computer.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website and services offered by Riobian Safaris.
- Service Provider means any person or company that processes data on behalf of Riobian Safaris.
- Usage Data refers to data collected automatically through the use of the Service or the Service infrastructure.
- Website refers to Riobian Safaris, accessible from https://riobiansafaris.com
- You means the individual or legal entity using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may collect personally identifiable information, including:
- Full name
- Email address
- Phone number
- Postal address
- Travel preferences and history
- Payment information (processed securely via third-party gateways)
Usage Data
We collect Usage Data such as:
- IP address
- Browser type and version
- Time and date of visits
- Pages viewed
- Device identifiers and diagnostic information
Tracking Technologies and Cookies
We use Cookies and similar technologies like:
- Session Cookies (for website functionality)
- Persistent Cookies (to remember user preferences)
- Web beacons and tags (to analyze usage patterns)
You can control Cookie settings via your browser. However, disabling them may affect site functionality.
Use of Your Personal Data
Riobian Safaris may use your information for:
- Providing and managing your safari booking
- Processing payments
- Personalizing your user experience
- Sending confirmations, alerts, and service messages
- Marketing communications (unless opted out)
- Complying with legal obligations
- Analyzing website usage for service improvement
Sharing Your Personal Data
We may share your data with:
- Service Providers (e.g., payment processors, booking agents)
- Business partners (e.g., lodges, parks, airlines)
- Legal authorities, if required by law
- In the event of a business transaction (e.g., merger or sale)
Retention of Your Data
We retain your data only as long as necessary to fulfill the purposes stated in this policy. Usage data may be kept for internal analysis longer, especially for security and improvement purposes.
International Data Transfers
Your data may be stored or processed outside Kenya, including in countries with different data protection laws. We ensure such transfers are made securely and in compliance with applicable regulations.
Security of Your Data
We implement appropriate technical and organizational measures to protect your data. However, no internet transmission or storage system can be 100% secure.
Children’s Privacy
Our Service does not target anyone under the age of 13. We do not knowingly collect data from children. If you believe we have collected such data, please contact us immediately.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify You of any changes by updating the “Last updated” date. We recommend reviewing this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@riobiansafaris.com